What are the golden behaviors?
The 10 Orange Behaviors are norms that will be part of our culture in the future.
We’ve created them together to set the main principles driving us in our day-to-day work and underlying our relationships.
If someone doesn’t respect them, please let them know. Nobody will be penalized but we should always be aware and respect what is important for us and, especially for Pack.
PS: if you think that something should be changed, please feel free to challenge all of us.
What if we observe someone misbehaving?
We really focus both on personal and professional growth:
We think that every person should have a clear idea about their growing path and the role they will take inside Pack. For this reason, we spend time with him/her to understand what their development plan could be in Packs and for which they feel accountable.
The development plan should be related to the KPI to be reached in a certain period. and every teammate should contribute to others growth.
We encourage comparison and transparency.
We actively promote a culture of questioning, both challenging each other's decisions and introspectively examining our own. Fostering curiosity and a deep understanding.
Continuous feedback is part of our day-to-day and we are always ready to support someone in their professional and personal life.
Embracing criticism and inviting scrutiny of our choices are integral aspects of our commitment to continuous improvement, enabling us to discover optimal solutions and enhance our collective effectiveness
We encourage people to receive at least 1 feedback session x month from a manager or peer and we strongly recommend having a specific quarterly session to review the goals and the performance.
Our ambition drives us.
We want to have an impact on the global labor market improving the conditions and welfare of employees.
For this reason, we have to set challenging goals and always continue to push ourselves.
Every employee is part of this journey, we are building this company together, for this reason, every idea matters and we encourage disruption.
If we are faced with a choice (related to professional/Pack context) that is difficult, we prioritize the option that does not conflict with our values.
At the same time, if we are faced with a difficult situation, we must first act following Pack's values, even if they do not coincide with personal values.
The main values are:
We have to choose people who closely fit with our values and necessity. We don't have to settle if we are not convinced enough.
The onboarding part must be super structured and has to give all the necessary elements to make the new resource autonomous.
We have to understand what are the best working methods/conditions for each role and build/organize the working structure for them.
We work by objectives. This means that we have to set clear KPIs and goals to achieve.
We have to create for each role and each period a performance system that tracks how a person is working.
At the end of each quarter, we review the performance so far and discuss it, giving advice and organizing some support activities to improve in the following period.
We believe in the power of mistakes.
Every person should make mistakes and learn from them.
This is the reason why we created a Notion Dashboard where we take notes about them.
At the end of each month, we take a moment to share them with everyone and to speak about the main topics.
Friday For Future is a weekly meeting that has always been part of our culture.
This is the place where we speak about a future topic, share ideas, discuss topics/pieces of knowledge, and give everyone a chance to share their opinion.
This is not only a moment to learn something new but also to spend time together without speaking about work-related topics.
We are a full remote startup but sometimes it is useful to work together to share knowledge and improve ourselves.
Working in parallel on the same project/activity/task can help to contaminate and have fun even if we are not in the same place.
Decisions should prioritize the team and company over the individual. I
f something is decided democratically, everyone must act according to that decision, balancing personal opinions with the needs of the company and the team.
But if it doesn’t work or if the decision involves seeking input from more people, it requires a team consultation to expand the circle of influence beyond the team. Everyone can express their opinion, but the final decision should be take democratically and the individual has to adapt and act like the decision taken.